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I have a dial tone on at least one of my telephones but not all of them |
Chances are the service outage you're experiencing is due to telephone-related equipment failure in your home.
I hear a dial tone now that I moved the phone.
If you hear dial tone after moving the phone, it means your phone is not the problem.The problem is most likely in your jack or wiring to the jack. You may repair it yourself, or contact us. 715-392-8101.
I still do not hear a dial tone.
If you still do not hear a dial tone after moving the phone, the problem is most likely in the telephone device you unplugged. It will need to be repaired or replaced.
I have a dial tone but I also have noise or static.
If you continue to hear noise or static throughout the process outlined above, there’s a good possibility the service problem is associated with your inside wiring or jacks.If you have our ONE CALL maintenance plan, there would be no charge for the tech to visit your home and replace jacks or repair normal ware on inside wiring.
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